Program

Metropolitan Insurance sends transactional, account-servicing text messages — secure payment links and payment confirmations — to existing policyholders who request them. This program is for customer service only and does not send marketing or promotional messages.

How You Opt In (Consent)

Customers opt in verbally during an inbound phone call to Metropolitan Insurance’s payment line. When a policyholder calls for payment assistance, our representative confirms the caller’s identity and asks permission to text a secure payment link to their mobile number. The customer gives verbal consent and confirms the mobile number on the call, and only then is the text sent. We do not use web forms, purchased lists, or third-party data; messages are sent only to customers who request them on a call.

Message Frequency

Message frequency varies. Messages are sent only when a customer requests a payment link or related confirmation during a call.

Cost

Message and data rates may apply, based on your wireless plan and carrier.

Help

Reply HELP for help, or contact us at (954) 532-8138 or info@metropolitaninsurance.com.

Opt Out

Reply STOP at any time to cancel. After you send STOP, you will receive one confirmation message and will not receive any further texts from this program unless you opt in again.

Privacy

We do not sell or share your information with third parties for marketing. No mobile information, opt-in data, or consent will be shared with third parties for marketing or promotional purposes. See our Privacy Policy for full details.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Contact Us

Metropolitan Insurance

9000 Sheridan St. Suite 149. FL33024.

Email: info@metropolitaninsurance.com

Phone: (954) 532 8138